Free Shipping ON ALL USA ORDERS

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SHIPPING

Domestic

Free USPS Priority Mail  Shipping on all USA orders. 

If you need urgent shipping you can select from the different shipping methods. Shipping prices are calculated based on the size of your order, the shipping method you selected, and your location. 

Orders typically will be ship within 2 business days from the date of purchase. We do not ship on Saturdays, Sundays, or Holidays. Priority Mail / USPS - Arrives 1-3 business days from shipped date.

While we will do all we can to ensure your order is deliver on time; Gemdelux.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. 


Gemdelux.com is not liable for any lost package due to address errors.


International

Shipping prices are calculated based on the weight, shipping method and location of your order based in USPS standard rates. Orders typically will be ship within 2 business days from date of purchase.

Once shipped, orders are generally received within 10-20 business-day time in transit. We do not ship on Saturdays, Sundays, or holidays.

 
While we will do all we can to ensure your order is delivered on time; Gemdelux.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Gemdelux.com is not liable for any lost packages due to address errors.

*Orders, shipped via Standard, can incur duties and taxes.

Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into
the destination country.


Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. 

More information can be obtained by contacting your local customs office Returns & Exchanges: 

GEMDELUX stands behind the quality of everything we sell and we truly hope you enjoy our products. If you are unsatisfied with your merchandise for any reason, please
email the following address to coordinate a return or exchange: contact@gemdelux.com

  • Returns and exchange requests accepted within 30 days of deliver.
  • Gemdelux.com will accept returns as long as the merchandise is in salable condition (clean, unworn, with their original tags attached and unwashed)
  • No refunds will be given without a receipt
  • When we receive your returned merchandise, we will refund you the original method of payment

Gemdelux.com is not liable for any lost packages due to address errors.

* Sorry, we don’t ship to P.O. Boxes Currently, we do not allow
shipments to P.O. Boxes. 

Shipment Tracking
You can track your order with the tracking information provided in your shipment notification e-mail. Once your order has been shipped, you may go to USPS.com and track your package with your tracking information.

Sales Tax 
We charge sales tax based on the tax laws of the state your order is shipped to. All applicable state and local sales taxes will appear on the Order Review page during your checkout process.

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